Return & Refund Policy

✅ Eligibility for Returns

You may request a return if your item meets the following conditions:

• The return is initiated within 14 days of the delivery date.

• The item is unused, undamaged, and returned in its original packaging.

• The item is accompanied by proof of purchase (order number or receipt).

Note: Items returned without prior approval or outside the return window may not be eligible for a refund.

❌ Items That Cannot Be Returned

• Products that have been used, damaged by the customer, or altered

• Items not in original condition or missing original packaging

• Opened software, digital downloads, or gift cards

• Clearance, final sale, or promotional items (unless faulty)

💸 Refund Process

Once we receive your returned item and inspect it:

1. You’ll receive an email confirming that your return has been received.

2. If approved, your refund will be processed to your original method of payment.

3. Refunds are typically issued within 5–7 business days after approval.

🔁 Exchanges

If you received a defective, damaged, or incorrect item, we’ll gladly offer an exchange or a full refund at no extra cost. Please contact us within 72 hours of delivery for assistance.

📬 How to Request a Return

To initiate a return:

1. Email us at info@bedevops.com with your order number and reason for the return.

2. Our support team will guide you through the return process and provide a return address.

3. Package the item securely and return it via a trackable shipping service.

Customers are responsible for return shipping costs unless the item is defective or shipped in error.

📦 Return Address

(Provided upon approval of return request. Do not ship items back without confirmation.)

🕒 Questions or Concerns?

We’re here to help you 24/7.
📧 info@bedevops.com
📞 +1 (929) 773-2817