FAQs

🛍️ Ordering & Shopping

Q: How do I place an order?
A: Simply browse our Shop, add products to your cart, and proceed to checkout. Need help? Visit our How to Order page.

Q: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders and manage returns easily.

Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t been shipped yet, we can modify or cancel it. Contact us as soon as possible at info@bedevops.com or call +1 (929) 773-2817.

🚚 Shipping & Delivery

Q: How long does delivery take?
A: Standard shipping takes 3–7 business days, while express shipping takes 1–3 business days, depending on your location.

Q: How do I track my order?
A: You will receive a tracking number via email once your order ships. You can also use our Order Tracking page.

Q: Do you offer international shipping?
A: Currently, we only ship within the United States. International shipping will be available soon.

💳 Payments

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Stripe.

Q: Is it safe to shop on Bedevops.com?
A: Absolutely. We use SSL encryption and secure payment gateways to ensure your data is protected at all times. Learn more on our Secure Payments page.

🔄 Returns & Refunds

Q: What’s your return policy?
A: You can return eligible items within 14 days of delivery. Items must be unused and in original condition. Visit our Return & Refund Policy for full details.

Q: How long does it take to receive my refund?
A: Refunds are processed within 5–7 business days after we receive and inspect your returned item.

🛠️ Product & Support

Q: Are your products new or used?
A: We sell 100% brand-new, genuine electronics unless clearly stated otherwise.

Q: Do your products come with a warranty?
A: Yes, most of our products come with a manufacturer’s warranty. Check the product description for specific warranty details.

Q: I received a faulty item. What should I do?
A: Contact us immediately at info@bedevops.com with your order number and a photo of the item. We’ll arrange for a replacement or refund.

📞 Contact & Support

Q: How can I reach customer support?
A:
📧 Email: info@bedevops.com
📞 Phone: +1 (929) 773-2817
💬 Live Chat: Available 24/7 on our website

Need help with something not listed here?
👉 Contact Us – We’re available 24/7!